The pandemic highlighted the need for digital banking transformation more than ever, as transactions moved out of branches, work was conducted remotely, and customers expected increasingly personalized experiences. In the past, financial institutions were able to gain a competitive advantage with broader distribution footprints and better pricing. Today, leading banks and credit unions differentiate by leveraging data, artificial intelligence (AI), applied analytics, and the power of cloud computing to innovate and deliver personalized engagements in real time. This more intelligent way of applying technology allows financial institutions to learn and react to changes in the marketplace or in the behavior of customers in a manner that can benefit both the financial organization and the customer. Combined with the potential of Fifth Generation (5G) cellular, the result is an enhanced customer experience that provides a competitive advantage far greater than geographic location, transforming the financial services industry.

The pandemic highlighted the need for digital banking transformation more than ever, as transactions moved out of branches, work was conducted remotely, and customers expected increasingly personalized experiences. In the past, financial institutions were able to gain a competitive advantage with broader distribution footprints and better pricing. Today, leading banks and credit unions differentiate by leveraging data, artificial intelligence (AI), applied analytics, and the power of cloud computing to innovate and deliver personalized engagements in real time. This more intelligent way of applying technology allows financial institutions to learn and react to changes in the marketplace or in the behavior of customers in a manner that can benefit both the financial organization and the customer. Combined with the potential of Fifth Generation (5G) cellular, the result is an enhanced customer experience that provides a competitive advantage far greater than geographic location, transforming the financial services industry.

If you haven't committed to a comprehensive AI strategy, your competitors might already have an unfair advantage. At the New York Times DealBook conference, Intel emphasized it was urgent that every company put an artificial intelligence (AI) strategy in place. The reason, in a word, is data. The data deluge continues to accelerate, with data points from the Internet of Things (IoT) alone expected to bring another 20 billion new sources of information within the next two years. The amount of data coming into businesses exceeds the capability of humans to process it all.

In the spring of 1991, a 21-year-old Finnish student named Linus Torvalds sat down to write code that would ultimately revolutionize the world of software development. In a Usenet newsgroup post late that summer, he told the world about his work: "I'm doing a (free) operating system (just a hobby, won't be big and professional like gnu) for 386(486) AT clones," he wrote. "This has been brewing since April and is starting to get ready. I'd like to know what features most people would want. Any suggestions are welcome, but I won't promise I'll implement them:-)."